AN ASSESSMENT OF THE CONTINUED RELEVANCE OF THE SECRETARIAL PROFESSION IN ERA AGE OF OFFICE TECHNOLOGY

L. F. Ademiluyi

Abstract


Questions have been raised on the continued relevance of the secretarial profession in the age of automation. The study was conducted to determine the degree of continued relevance of the secretarial profession and professionals to the performance of office tasks in the age of Information and Communication Technology. The survey design was employed in conducting the study. The
population comprises secretarial and management professionals is selected public and private organizations in Ibadan, Oyo State. The sample comprises 60 managers and 40 secretarial personnel (typist’s secretaries and computer  operators). Four research questions and one hypothesis guided the conduct of the study. A structured questionnaire was developed and administered on respondents. Mean and Standard deviation were used to analyze the research question while the hypothesis was tested at 0.05 level of significance with t-test. The study revealed that secretarial personnel remain relevant in the areas of document preparation, office administration, human relations and executive assistance.


Full Text:

PDF

References


Agboola, J. O. & Ademiluyi, L. F. (2014).Contemporary Secretarial Duties 2nd Ed. Ibadan: Newdeal Publication Ltd.

Akpa, P. A. (2010). Integrating Office Technology in the Training of Business Students in tertiary Institutions. ABEN Book of Readings, 2(10), 207-212.

Amagoh, K. E. W. (2003). The Relevance of Secretarial Studies in Information Technology Era. Business Education Book of Readings, 1(3), 125-132.

Fayemi, L. O. (2015). The Secretary of the future. Being Paper Presented at a Workshop for Executive, Assistants Universal Polytechnic Ile-Ife; 20th August.

Igbinedion, V. I. (2003). Mode of Training of Secretarial Education Products and their Perceived Level of job performance. Business Education Juornal, IV, (1), 116- 121.

Ikpo, U. S. (2010). Technology in Office Education: Issues and Challenges. ABEN Book of Readings, 2(10), 131-136.

Nnaji, F. O. & Bagudu, I. A. (2012). Critical Issues in Office Technology and Management and their Emerging Challenges. ABEN Book of Readings, 3(1), 45-49.

Oborah, J. O. (2003). The Relevance of Secretarial Studies in Information Technology Era. Business Education Book of Readings, 1(3), 75-81.

Okoji, B. I. (2003). The Relevance of Secretarial Staff in an Era of information Technology. Business Education Book of Readings, 1(3), 141-150

Onasanya, S. A. B. (1990). The Effective Secretary. Lagos; Longman (Nigeria) Ltd.


Refbacks

  • There are currently no refbacks.


Copyright © 2018 -2024. The Nigerian Journal of Business Education (NIGJBED) All Rights Reserved. 
ISSN: 2408-4816 (PRINT) | 
ISSN: 2756-5912 (ONLINE)

Powered by Myrasoft Systems Ltd.(http://www.myrasoft.ng)